How can I make a customized design for my team?
We have an online designer where you can pick the patterns, designs and colors you like. Also, if you want something different, you can upload your own designs. Logos will be added in the next step and the whole design will be approved by you before production.
How much does adding name, numbers, logos, and sponsors cost?
All names, numbers, logos and sponsors are included in price. You can print all you want for the same price. You can have different designs for different thanks to digital printing (sublimation).
What colors can I use?
You can use any colors, there is no limit! Although, we recommend using our colors selection which will guarantee a faster production. Feel free to contact us by mail for special request.
Is there a minimum order?
Minimum order means one team (around 10 uniforms). We offer one piece replacements.
Are Rocks uniforms more expensive than other brands?
Rocks uniforms are usually cheaper than other brands since we offer all the features (name, number, logos, and sponsors) included in price. Plus, we offer the possibility to order replacements anytime, so all club´s teamware doesn´t need to be replaced all at the same time. You can order a single game uniforms if necessary since we are never out of stock.
When can I order replacements?
You can ask for replacements any time, even years later. There is no time limit since we manufacture in Spain under request.
Do You Ship Internationally?
For now, we only ship in Europe.
How Long Will It Take To Get My Package?
We guarantee game uniforms to be delivered within 15 working days since all designs and information is approved.
Express T-shirts will be delivered within 7 working days guaranteed.
What Payment Methods Are Accepted?
We accept payment by Visa, Mastercard and American Express as well as PayPal.
Prices for all of our items are listed in Euro.
Orders & Returns
How do I place an Order?
Orders can be placed through our website 24/7. For special / huge order please contact us by mail.
How Do I Track My Order?
All shipped packages can be tracked using the tracking number in your shipping confirmation email. You can also find a link to the tracking information on your “My Orders”.
How much does shipping cost?
Standard shipping to Europe costs 15 Euro via Fedex.
It includes order management and graphical review.
How Can I Return a Product?
Because everything we make at Rocks is custom made on demand, we unfortunately cannot offer cash refunds. Once we receive your return, we will issue you a Rocks gift card code, that covers the full cost of the order.
Damaged or incorrect orders: Should you have any concerns about the quality of your product upon receipt, please email us at firstname.lastname@example.org with your order # and a clear photo of the issue. We will get back to you as fast as possible.